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TechnologyJuly 2025

Thalen Technologies Launches AI-Powered Document Processing Platform

New intelligent document processing solution reduces manual review time by 85% while maintaining 99.7% accuracy for federal agencies handling high-volume document workflows.

WASHINGTON, D.C. – July 8, 2025 – Thalen Technologies, Inc., a leading provider of intelligent automation and AI solutions for government and enterprise clients, today announced the launch of its next-generation Intelligent Document Processing (IDP) platform, designed specifically to address the unique challenges federal agencies face in managing high-volume document workflows.

The new platform leverages advanced artificial intelligence, machine learning, and natural language processing to automate the classification, extraction, and validation of data from diverse document types. Early adopters have reported processing time reductions of up to 85% while achieving accuracy rates exceeding 99.7%.

Platform Capabilities

The platform delivers four core capabilities essential to modern document processing. AI-powered classification automatically categorizes documents across more than 200 document types with 99.5% accuracy using advanced machine learning models. Intelligent extraction captures structured data from unstructured documents including handwritten forms, scanned images, and complex layouts. Real-time processing handles documents in seconds rather than hours, enabling same-day turnaround for time-sensitive workflows. Built-in validation rules and human-in-the-loop workflows ensure accuracy for high-stakes decisions.

Addressing Federal Document Challenges

Federal agencies process billions of documents annually, from benefit applications and tax forms to immigration paperwork and healthcare records. Traditional manual processing is slow, error-prone, and resource-intensive. The new IDP platform addresses these challenges with purpose-built capabilities for government document workflows.

"Federal agencies are drowning in paper," said the company's Chief Technology Officer. "Our new platform gives them the tools to transform document processing from a bottleneck into a competitive advantage. We've combined the latest advances in AI with deep understanding of federal requirements to create a solution that delivers real results."

The platform provides multi-format support that processes PDFs, images, emails, faxes, and electronic forms with equal accuracy, handling the diverse document types common in government operations. Advanced OCR capabilities accurately extract data from handwritten forms and annotations, a critical requirement for many federal workflows. Automatic identification and protection of personally identifiable information ensures compliance with federal privacy requirements. Complete logging of all processing activities supports compliance requirements and enables quality assurance reviews. RESTful APIs enable seamless integration with existing agency systems, case management platforms, and workflow tools.

Proven Results

The platform has been validated through pilot deployments with multiple federal agencies, demonstrating significant improvements in processing efficiency and accuracy.

A federal benefits agency reduced application processing time from 5 days to 4 hours, enabling faster service delivery to citizens. A healthcare agency achieved 99.7% accuracy in claims data extraction, reducing rework and payment errors. An immigration agency processed three times more applications with existing staff by automating document intake and classification. A revenue agency reduced manual data entry by 90%, redirecting staff to higher-value audit and compliance activities.

"The results from our pilot deployments exceeded our expectations," noted the company's Vice President of Product. "Agencies are seeing immediate, measurable improvements in their operations. More importantly, they're able to serve citizens faster and more accurately."

Security and Compliance

The IDP platform is deployed on Thalen's FedRAMP High authorized infrastructure, ensuring it meets the most stringent federal security requirements. The platform also supports HIPAA compliance for healthcare document processing and includes features specifically designed for handling Controlled Unclassified Information (CUI).

"Security is non-negotiable for federal document processing," said the company's Chief Information Security Officer. "We've built security into every layer of the platform, from data encryption and access controls to audit logging and continuous monitoring. Agencies can trust that their sensitive documents are protected."

Implementation and Support

Thalen offers comprehensive implementation services to help agencies deploy the IDP platform quickly and effectively. The company's experienced team works with agencies to configure the platform for their specific document types, integrate with existing systems, and train staff on platform capabilities.

"We don't just deliver software—we deliver outcomes," said the Vice President of Product. "Our implementation team has deep experience in federal document workflows and works closely with agencies to ensure they realize the full value of the platform."

Availability

The Intelligent Document Processing platform is available immediately through Thalen's existing contract vehicles including GSA MAS, CIO-SP3, and SEWP V. Federal agencies interested in learning more can schedule a demonstration through the company's website or contact the Federal Solutions team directly.

About Thalen Technologies

Thalen Technologies is a leading provider of intelligent automation, AI solutions, and digital transformation services for government and enterprise clients. With over 15 years of experience and a proven track record of delivering measurable outcomes, Thalen helps organizations modernize their operations, enhance security posture, and achieve mission objectives. The company is headquartered in Washington, D.C. with offices across the United States. For more information, visit www.thalentech.com.

Media Contact:
Corporate Communications
Thalen Technologies, Inc.
[email protected]

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