Thalen Technologies Awarded $15M Federal Automation Contract
Multi-year contract to modernize federal agency operations through intelligent automation and process optimization, delivering measurable efficiency gains.
WASHINGTON, D.C. – August 12, 2025 – Thalen Technologies, Inc., a leading provider of intelligent automation and AI solutions for government and enterprise clients, today announced it has been awarded a $15 million, five-year contract to implement intelligent automation solutions for a major federal agency. The contract will support the agency's digital transformation initiatives and modernize critical operational processes.
Under the terms of the contract, Thalen will deploy its proven automation platform and methodology to streamline document-intensive workflows, reduce manual processing times, and improve service delivery to agency stakeholders. The engagement represents one of the largest automation initiatives undertaken by the agency to date.
Transforming Agency Operations
The contract focuses on automating high-volume, repetitive processes that currently consume significant staff time and resources. By implementing intelligent automation, the agency expects to redirect thousands of staff hours annually toward higher-value mission activities while improving accuracy and reducing processing backlogs.
"We are honored to be selected for this transformative engagement," said the company's Chief Executive Officer. "This contract reflects the agency's confidence in our ability to deliver measurable results and demonstrates the growing recognition of intelligent automation as a critical enabler of government modernization."
The automation initiative encompasses document processing automation through AI-powered document classification, data extraction, and validation to accelerate processing of incoming correspondence, applications, and supporting documentation. Workflow optimization involves redesign and automation of end-to-end business processes to eliminate bottlenecks, reduce handoffs, and improve cycle times. Data integration efforts will develop automated data flows between legacy systems and modern platforms to improve data quality and reduce manual data entry. Reporting and analytics capabilities will provide real-time visibility into operational performance and support data-driven decision making.
Proven Methodology
Thalen will leverage its RAPID Framework methodology, which has been refined through dozens of successful federal automation engagements. The framework emphasizes rapid value delivery, stakeholder engagement, and sustainable change management to ensure lasting results.
"Our approach goes beyond technology implementation," noted the company's Vice President of Federal Solutions. "We work closely with agency stakeholders to understand their unique challenges, identify the highest-impact automation opportunities, and build internal capabilities that ensure long-term success."
The engagement will be executed in phases, with initial automation deployments expected within the first 90 days. This phased approach allows the agency to realize early benefits while building momentum for broader transformation.
Expected Outcomes
Based on Thalen's experience with similar engagements, the agency anticipates significant improvements across multiple dimensions. Processing time for document-intensive workflows is expected to decrease by 85%. Automated data extraction and validation will achieve 99.5% accuracy. End-to-end processing times for key workflows will improve by 60%. Projected savings over the contract period exceed $45 million through efficiency gains. More than 50,000 staff hours will be redirected annually to mission-critical activities.
Building on Success
This contract award builds on Thalen's track record of successful federal automation engagements. Over the past five years, the company has delivered automation solutions that have generated over $200 million in documented cost savings for federal clients while improving service delivery and employee satisfaction.
"Every engagement teaches us something new about how to deliver value in the federal environment," said the CEO. "We're constantly refining our approach based on lessons learned and emerging technologies. This contract gives us the opportunity to apply everything we've learned to help another agency achieve its modernization goals."
Contract Vehicle
The contract was awarded through the GSA Multiple Award Schedule (MAS) IT Category, demonstrating the efficiency of government-wide acquisition vehicles for procuring innovative technology solutions. Thalen maintains multiple contract vehicles to facilitate federal procurement, including GSA MAS, CIO-SP3, and SEWP V.
About Thalen Technologies
Thalen Technologies is a leading provider of intelligent automation, AI solutions, and digital transformation services for government and enterprise clients. With over 15 years of experience and a proven track record of delivering measurable outcomes, Thalen helps organizations modernize their operations, enhance security posture, and achieve mission objectives. The company is headquartered in Washington, D.C. with offices across the United States. For more information, visit www.thalentech.com.
Media Contact:
Corporate Communications
Thalen Technologies, Inc.
[email protected]
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